20.-Showing-Value-of-ServiceNow-Usage-with-Employee-Experience
4 minute read

14.10.2019

Showing Value of ServiceNow Usage with Employee Experience

HappySignals works in conjunction with ServiceNow, combining HappySignals Experience Data with ServiceNow’s Operational ...

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19.-From-IT-Cost-to-Business-Value

02.09.2019

From IT Cost to Business Value using Employee Experience

Has the focus on IT support cost reduction really been the best option for CIOs and their senior management teams? ...

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900B-was-wasted

21.08.2019

$900B was wasted last year in Digital Transformation

Unfortunately, statistics report that 70% of Digital Transformation projects fail, with $900B being wasted last year. ...

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17.-Digital-Work-Place-with-Oscar-Berg
17 minute read

12.08.2019

17.  Step by Step Guide to Empowering Employee Experience with Oscar Berg

Swedish Speaker, Facilitator and Author Oscar Berg speaks about his book Digital WorkPlace, a step by step guide on ...

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16.-Make-your-Automation-Case-with-Experience-Data

31.07.2019

Make your Automation Case with Experience Data

Related Posts Reducing IT Support Costs is a Bad IT Strategy How do you make a business case for employee experience ...

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watermelons-in-a-bowl-happysignals-1
4 minute read

23.07.2019

Why the best time to start measuring is now

Organizations put off measuring experience for any number of reasons, stating for example that the time is not right, ...

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15.-Emphatic-Building-The-Future-of-Offices-with-Tomi-Teikko
21 minute read

22.07.2019

15. Empathic Building, The Future of Office Work with Tomi Teikko

Pasi met with Tomi Teikko, Founder and Soul of Tieto Empathic Building. Tomi shares his vision of empathic reality, ...

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14.-How-do-you-make-a-business-case-for-employee-experience-measurement-1

10.07.2019

How do you make a business case for employee experience measurement?

Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into work

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13.-How-does-Service-Management-fit-into-Employee-Experience-Equation--Author-Jacob-Morgan
17 minute read

08.07.2019

13. How does Service Management fit into Employee Experience Equation?

Jacob Morgan, author of The Employee Experience Advantage, joins me for a chat about employee experience equation and ...

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Happiness Score™ - ITSM Benchmark for Channels
4 minute read

08.07.2019

Service Alert: Support portals are wasting employees worktime

During the last 6 months we have collected feedback from over 330.000 employees about their service experience with IT ...

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