Privacy Policy

At HappySignals, data privacy is at the heart of what we do and protecting the privacy of those who use our website is of paramount importance to us.

Updated 2.12.2019

HappySignals Privacy Policy

At HappySignals, data privacy is at the heart of what we do and protecting the privacy of those who use our website is of paramount importance to us. This Privacy Policy describes our privacy practices in relation to the use of the HappySignals Ltd’s website: www.happysignals.com

This Privacy Policy applies to our website and this Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the website.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at hello@happysignals.com

 

1. Automatic collection of information

When you visit our website our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other statistics.

 

2. Collection of personal information

You can visit our website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, you will be asked to provide certain personal information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you fill any online form on the website.  You can choose not to provide us with your personal information, but then you may not be able to take advantage of some of our website's content. Users who are uncertain about what information is mandatory are welcome to contact us.

Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

We use CRM services from HubSpot to store data about our prospective and current customers. We use Google services for HappySignals' own website analysis. And we use Hubspot as a marketing automation tool where store data related to our marketing activities.  Any data you submit to us via our website forms will be stored securely in HubSpot.

More information, visit:

Google: https://policies.google.com/privacy?gl=fi
Hubspot: https://legal.hubspot.com/privacy-policy
Leadfeeder: https://www.leadfeeder.com/cookies-and-tracking/
Livestorm: https://livestorm.co/privacy-policy/

 

Information we collect from third parties

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

 

3. Use and processing of collected information

Any of the information we collect from you may be used to personalize your experience; improve our website; improve customer service and respond to queries and emails of our customers; send newsletters; updates, etc; run and operate our Website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

 

We may process personal information related to you if one of the following applies:

  1. You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of personal information is subject to European data protection law;
  2. Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
  3. Processing is necessary for compliance with a legal obligation to which you are subject;
  4. Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
  5. Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

4. Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

 

5. The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:

  1. you have the right to withdraw consent where you have previously given your consent to the processing of your information;
  2. you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent;
  3. you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing;
  4. you have the right to verify the accuracy of your information and ask for it to be updated or corrected;
  5. you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it;
  6. you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us;
  7. you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

 

6. The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the HappySignals Ltd through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by HappySignals Ltd as early as possible.

 

7. Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

 

8. Newsletters

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

 

9. Cookies

Our Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org

In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Website. These companies may deliver ads that might also place cookies and otherwise track user behavior.

 

10. Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. Our Website does not track its visitors over time and across third party websites. However, some third party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

 

11. Links to other websites

Our website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that may collect personal information.

 

12. Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that

  • there are security and privacy limitations of the Internet which are beyond our control
  • the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed
  • any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

 

13. Data breach

In the event we become aware that the security of our website has been compromised or users personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

 

14. Legal disclosure

In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

 

15. Changes and amendments

We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified.

Your continued use of our Website after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

 

16. Contacting us

If you would like to contact us to understand more about this policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may do so via the contact form, send an email to hello@happysignals.com or write a letter to HappySignals Oy, Aurorankatu 11 A 1, 00100 Helsinki, Finland

 

We are happy to help you with any request related to your personal information

The easiest and fastest way is sending us a message via email. We will process all inquiries individually and by a real person.

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