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News and Press Releases


 

20.09.2022

ZISPL, India adds Experience Management to their portfolio through new partnership with HappySignals

zKonsult Innovative Solutions Private Limited (ZISPL), has announced a new teaming partnership with Helsinki based ...

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How IT Experience Data Drives Improvement

08.06.2022

CEOWorld: How IT Experience Data Drives Improvement

Struggling to demonstrate IT's value to the business? This article explains how using experience data helps to drive ...

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Status Go Podcast

13.05.2022

Status Go: Happiness is...End User Experience

In this podcast Sami Kallio talks with Status Go about Experience Level Agreements (XLAs) vs. the more traditional SLA ...

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The Value of Employee Experience

03.05.2022

SITS Insight: The Value of Experience Data to Continual Improvement

This blog explains how experience data is useful when measuring outcomes (or value) and recognising the issues ...

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What Employee Experience Really Means for IT Support

30.03.2022

ITSM.tools: What Employee Experience Really Means for IT Support

If you work in, manage, or are responsible for the performance of an IT support team – whether in-house or outsourced – ...

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How do you help people Shift-Left to self-service?

15.03.2022

HDI: How do you help people Shift-Left to self-service?

IT self service holds a lot of promise, but only if it meets the needs of your end user. Here we share some tips for ...

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25.02.2022

The Digital Experience Report: Mobile Least-Liked Touchpoint in HappySignals’ Latest Global IT Experience Benchmark Report

IT Experience Management platform, HappySignals, has released its latest Global IT Experience Benchmark Report. The ...

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9 minute read

24.02.2022

New Experience Data from HappySignals Offers Valuable Insights into IT Performance

Helsinki February 24th 2022 – HappySignals, the leader in human-centric experience management for IT and creator of the ...

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Employee Experience in 2022

24.02.2022

ITSM.tools: What 2022 Needs to Know About Employee Experience

This article shares five key insights from The Global IT Experience Benchmark Report™ H2/2021, starting with the ...

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18.01.2022

HappySignals: Ranked in Deloitte's Fastest Growing Technology Company Report

Deloitte announces all 50 companies that made its Technology Fast 50 list (Finland) in 2021, and we are thrilled to be ...

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