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05.11.2024 | 5 minute read

Driving Transformative IT and GBS Experiences at PepsiCo

An Interview with Prashant Arora: Driving Transformative IT and Global Business Service Experiences at PepsiCo

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Prashant Aurora PepsiCo
Prashant Aurora PepsiCo
5 minute read

05.11.2024

Driving Transformative IT and GBS Experiences at PepsiCo

An Interview with Prashant Arora: Driving Transformative IT and Global Business Service Experiences at PepsiCo

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Is Human-centric IT the solution to the bad reputation of IT?
5 minute read

29.08.2023

What challenges does human-centric IT solve?

When we founded HappySignals eight years ago, we had spoken to service desk service providers and CIOs and identified ...

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The differences between XLAs and SLAs
8 minute read

10.03.2023

#XLA - The Key Differences Between XLAs and SLAs

When presented with information related to your organization’s need for Experience Level Agreements, you might be left ...

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