05.11.2024 | 5 minute read

Driving Transformative IT and GBS Experiences at PepsiCo

An Interview with Prashant Arora: Driving Transformative IT and Global Business Service Experiences at PepsiCo

ITXM Employee Experience Videos XLA Continual Improvement ServiceNow CIO Global IT Experience Report ITSM Trends MSP Productivity & Lost Time Cost Savings Service Desk Watermelon Effect Customer Story

5 minute read

05.11.2024

An Interview with Prashant Arora: Driving Transformative IT and Global Business Service Experiences at PepsiCo

When we founded HappySignals eight years ago, we had spoken to service desk service providers and CIOs and identified ...

When presented with information related to your organization’s need for Experience Level Agreements, you might be left ...