29.08.2023 | 5 minute read

What challenges does human-centric IT solve?

When we founded HappySignals eight years ago, we had spoken to service desk service providers and CIOs and identified ...

Employee Experience Podcasts Experience Management XLA Service Desk ServiceNow Human-centric IT IT Strategy Continual Improvement Happiness Score Report Partners Automation ITXM MSP Collaboration Digital Transformation Productivity Watermelon Effect Reassignment ITIL MSP Managed Service Provider

5 minute read

29.08.2023

When we founded HappySignals eight years ago, we had spoken to service desk service providers and CIOs and identified ...

When presented with information related to your organization’s need for Experience Level Agreements, you might be left ...

What do you think about the value, and appropriateness, of IT service desk service level agreements (SLAs)? Are you ...