Don't assume, ask!

People love sharing their experiences. After years of digging deep, we found the secret sauce: helping people express real IT feelings, while giving you rich, actionable data. Not once a year, continuously.

Out-of-the-box surveys

We've done the work, so you don't have to. Our research-backed surveys covering 10 IT touchpoints are ready to use from day one!

Data won't stop flowing

Keep your finger on the pulse of what's happening in your organization with continuous surveys. Follow trends and get insights all year long with new data every day.

You'll love it. They'll love it, too

Not to brag, but people love our surveys — because they’re designed for them, with their needs and feelings in mind.

Say goodbye to yearly surveys. Get new insights every day!

Yearly IT surveys should become history now.
At HappySignals, we measure continuously, providing consistent flow of data all year round.

How is it done?

For example, if you send surveys to 10,000 employees annually, instead of sending them all at once, they are distributed throughout the year, with 24 different employees receiving one each day. Combined with surveys triggered after each IT ticket, this provides a comprehensive and real-time view of the overall state of IT in the organization.

Control how, when, and who you ask

Survey in any language

We offer surveys in 37 languages and automatically translate open text feedback.

Right questions, right time

Smart and automated survey delivery, with built-in safeguards against survey fatigue.

Dynamic by design

219 factors that adapt based on neutrality of the answer.

Whenever, wherever

Answer surveys from anywhere – email, Teams, laptop, mobile, on your way to work, during lunch – giving feedback has never been easier!

Focus on the right audience

What's bothering users of this application? How do employees in Stockholm feel about IT in their offices? Let's find out!

Embrace traditional metrics at the highest quality

The best way to ask people about their experience with IT is right after they've had an actual issue and interaction.

With our 1-click surveys you'll know immediately, were they happy with this interaction, how much time did they lose and what influenced their experience.

There's always room for one more question

Ready-made surveys contain ready-made questions, all fair. For your organization-specific needs we created one additional, customizable question. Want to ask about something specific, deeper or ad-hoc? Go ahead!