Create a Remote First Culture for your Enterprise

06.05.2020

Remote working - the new challenge on how to drive a positive employee experience and increase your employees happiness ...

13.04.2020

SLAs are a thing of the past, with Employee Experience a big trend for 2020 as well as a key driver for CIOs to prove ...

31.03.2020

Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...

30.03.2020

Experience Level Agreements are an ever growing topic in ITSM. However, the term has never been given a single ...

19.03.2020

Some people have always worked at the office with a desktop computer and have not given a second thought to remote ...

16.03.2020

"With this tool and these discussions, we are on the same side of the table with the customer."

02.03.2020

Employee experience is a big trend in ITSM for 2020, and Campari’s CIO is aiming to put this concept at the heart of ...

20.02.2020

SLAs are a thing of the past, with Employee Experience a big trend for 2020 as well as a key driver for CIOs to prove ...

17.02.2020

Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...

03.02.2020

Internal Service Desks make employees 22% happier and 47% more productive compared to Outsourced Service Desks, due to ...