06.05.2020 | 6 minute read

Create a Remote First Culture for your Enterprise

Remote working - the new challenge on how to drive a positive employee experience and increase your employees happiness ...

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6 minute read

06.05.2020

Create a Remote First Culture for your Enterprise

Remote working - the new challenge on how to drive a positive employee experience and increase your employees happiness ...

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5 minute read

13.04.2020

#XLA - The Benefits of Experience Level Agreements

SLAs are a thing of the past, with Employee Experience a big trend for 2020 as well as a key driver for CIOs to prove ...

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6 minute read

31.03.2020

How 5,500 End-Users Feel About Remote Work, Latest Survey Results

Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...

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6 minute read

30.03.2020

#XLA - What are Experience Level Agreements?

Experience Level Agreements are an ever growing topic in ITSM. However, the term has never been given a single ...

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6 minute read

19.03.2020

Is your IT (Support) Ready for a Wave of New Remote Workers?

Some people have always worked at the office with a desktop computer and have not given a second thought to remote ...

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4 minute read

16.03.2020

Enfo's Journey to Modern IT Service Provider (MSP)

"With this tool and these discussions, we are on the same side of the table with the customer."

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2 minute read

02.03.2020

CIO Interview: How to Create End-User Centric Culture?

Employee experience is a big trend in ITSM for 2020, and Campari’s CIO is aiming to put this concept at the heart of ...

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5 minute read

20.02.2020

What are the Benefits of XLA?

SLAs are a thing of the past, with Employee Experience a big trend for 2020 as well as a key driver for CIOs to prove ...

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3 minute read

17.02.2020

What Impacts Employee Experience in ServiceNow?

Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...

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3 minute read

03.02.2020

Internal Service Desks make Employees 47% More Productive with XLA?

Internal Service Desks make employees 22% happier and 47% more productive compared to Outsourced Service Desks, due to ...

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