23.07.2025
In a recent episode of our IT Experience podcast, I spoke with Sophie Hussey about the IT service management (ITSM) ...
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08.07.2025
17.06.2025
I think most IT professionals are acquainted with the term “technical debt,” the future cost of additional rework or ...
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23.04.2025
If your IT organization has adopted ITIL best practices, it likely has time and financial resources earmarked for ...
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10.04.2025
A company's IT infrastructure forms the backbone of its operations and directly influences employee productivity, ...
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02.04.2025
The business world is awash with artificial intelligence (AI) talk and AI-enabled products. But how much of this is ...
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27.03.2025
It doesn’t matter where you work in an IT organization; there are likely three common words (or phrases) in your ...
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20.03.2025
How often have you heard (or perhaps uttered) the phrase “IT-business alignment”? Notwithstanding the fact that IT is ...
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