28.04.2022 | 7 minute read
Companies everywhere are looking to IT to increase speed, minimize costs, and better partner with lines of business to ...
Read more28.04.2022
Companies everywhere are looking to IT to increase speed, minimize costs, and better partner with lines of business to ...
Read more >06.04.2022
When an organization aims to instill a culture of continual improvement, it’ll usually adopt formal improvement ...
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This article can also be downloaded as a PDF. Some might view experience management as the latest IT service management ...
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Employee, or end-user, experience management is a hot topic in IT right now, particularly when a productivity-based ...
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If I were to ask you, “Who owns the employee experience in your organization ?” what would you say. Even if you didn’t ...
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Service A gents working on the Service Desk often receive lots of negative feedback and are demotivated as a result. ...
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IT Support Services usually handles employees’ IT Incidents and Requests via digital channels like Email or Portals, ...
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At the core of why HappySignals exists is our vision for IT Service Management to be more human-centric — to listen to ...
Read more >06.08.2021
With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...
Read more >03.08.2021
Are your IT service desk’s continual improvement efforts missing an important something? Perhaps it has a good number ...
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