10.09.2021 | 6 minute read
Motivate your Service Desk with Experience Management
Service A gents working on the Service Desk often receive lots of negative feedback and are demotivated as a result. ...
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10.09.2021 | 6 minute read
Service A gents working on the Service Desk often receive lots of negative feedback and are demotivated as a result. ...
Read more
10.09.2021
Service A gents working on the Service Desk often receive lots of negative feedback and are demotivated as a result. ...
Read more >
03.09.2021
IT Support Services usually handles employees’ IT Incidents and Requests via digital channels like Email or Portals, ...
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13.08.2021
At the core of why HappySignals exists is our vision for IT Service Management to be more human-centric — to listen to ...
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06.08.2021
With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...
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30.07.2021
Enterprises today have increasingly complex IT environments with different touchpoints and end-users in different ...
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28.07.2021
Are your IT service desk’s continual improvement efforts missing an important something? Perhaps it has a good number ...
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23.07.2021
Earlier this year, we released The Global IT Experience Benchmark H1/2021 report , previously known as the Happiness ...
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20.07.2021
How well is your IT self-service portal doing? Or your IT support chat channel? It’s likely that – as with many other ...
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07.07.2021
The ServiceNow NOW Platform offers a wealth of opportunities for organizations such as yours to automate traditionally ...
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02.07.2021
Since early-2020, we have already completely overturned the way we live, work, move, and socialise. If anything though, ...
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