Kickstart Your Experience Management Journey

CTMS is a consulting and implementation solutions provider that empowers enterprises to streamline IT operations and deliver exceptional service experiences. HappySignals is one of the tools we recommend to achieve this.

CTMS and HappySignals

Turning ITXM into happier and more productive end-users

CTMS is proud to have worked closely with HappySignals for two years, helping enterprises turn IT Experience data into happier and more productive end-users.

This video explains how we work with HappySignals to help customers kickstart an Experience Management program and use the end-user IT experience data to identify process improvement areas.

Our expertise lies in using this data to help enterprises drive continual service improvement resulting in higher satisfaction and productivity, and ultimately, happier end-users.


HappySignals and CTMS Service Management launch new integration for Ivanti Neurons for ITSM. 



maria wammen andersen



"HappySignals gives our internal customers a voice and insightful data that shows how our services are performing."

- Maria Wammen Andersen, Danish Crown

Read the customer story.

Ivanti and HappySignals


CTMS is an Ivanti Certified Solution Partner (and the only partner) with deep experience of both Ivanti and HappySignals. We developed the world’s first ticket-based survey integration between HappySignals and Ivanti Neurons for ITSM.

This has been followed by the release of a ‘proactive’ integration, which enables IT leaders to measure end-user experiences across seven key IT areas more easily:

  • Overall IT Experience
  • Enterprise Applications
  • Laptops and Computers
  • Mobile Devices
  • Collaboration with IT
  • Office Environment
  • Remote Work


The combined Proactive and Ticket-based analytics provide you with the best actionable customer experience data to drive ITSM and service delivery improvements.

As an established Ivanti partner, we are uniquely placed to deliver integrated solutions for true enterprise service management and secure IT device management.

To learn more, let's talk

To find out more about how CTMS can help you deploy HappySignals alongside Ivanti for ITSM or any other service management system such as ServiceNow, contact us:


katie-bates-roundKatie Bates

VP Global Partnerships and Alliances
+44 7817 890 919
Book a meeting


CTMS Jordan BruceJordan Bruce

Sales Manager
+44 (0) 118 933 8070