25.08.2021 | 7 minute read

How to Create Instant Feedback Loops with Flow Designer in ServiceNow

While receiving real-time employee or end-user feedback is a great way to understand and improve the current state of ...

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7 minute read

25.08.2021

How to Create Instant Feedback Loops with Flow Designer in ServiceNow

While receiving real-time employee or end-user feedback is a great way to understand and improve the current state of ...

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7 minute read

20.08.2021

Don't make this mistake with your (new) ServiceNow platform!

IT always needs to prove the value and ROI from each new technology or project. So you have invested in your (new) ...

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develop channels ServiceNow
26 minute read

20.07.2021

How to Develop Channels with Experience Data in ServiceNow

How well is your IT self-service portal doing? Or your IT support chat channel? It’s likely that – as with many other ...

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8 minute read

14.07.2021

How to Get a Better Understanding of All End-User IT Touchpoints in ServiceNow

Modern IT service delivery and support capabilities – offered by solutions such as ServiceNow – have widened the ...

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5 minute read

13.07.2021

Driving human-centric IT Service Management with whyaye

I am thrilled to be part of a company who abide by their morals and promote internally what they sell to customers. We ...

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8 minute read

07.07.2021

How to Automate the Right Processes in ServiceNow

The ServiceNow NOW Platform offers a wealth of opportunities for organizations such as yours to automate traditionally ...

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10 minute read

30.06.2021

How to use Real-time Experience Data in ServiceNow to understand where End-users struggle the most

There has long been a disconnect between the corporate IT department’s view of their service and support capabilities ...

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5 minute read

30.03.2021

HappySignals welcomes former ServiceNow SVP Jimmy Fitzgerald as a Board Member and Investor

Jimmy Fitzgerald, former Senior Vice President of Customer Outcomes at ServiceNow, has joined HappySignals as Board ...

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3 minute read

17.02.2020

What Impacts Employee Experience in ServiceNow?

Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...

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5 minute read

22.01.2020

The Real Cost of Reassigning IT Service Desk Tickets

The IT Service Management (ITSM) and IT support communities are quite rightly increasingly focused on employee or ...

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