11.08.2026 | 2 minute read

Why the digital workplace needs an experience lens

DEX isn't another monitoring metric, it's a way to understand whether workplace technology is actually enabling work at ...

ITXM Employee Experience Videos XLA Productivity & Lost Time Continual Improvement ITSM Trends CIO ServiceNow MSP Service Desk Watermelon Effect CSAT Cost Savings Global IT Experience Report Customer Story DEX

2 minute read

11.08.2026

DEX isn't another monitoring metric, it's a way to understand whether workplace technology is actually enabling work at ...

DEX tools like Nexthink give IT teams deep technical visibility on metrics like device performance, application ...