Learn in 1 minute
Stop the 'Yearly Surveys' if you want to impact your IT Experience
14 minutes
How does HappySignals work?
1 minute
What is the watermelon effect?
Get signals from all IT areas
4 minutes
When to start measuring?
The Practical Guide to Experience Management
18 minutes
Full Product Demo
11 minutes
How does IT Experience Management drive better decision making?
15 minutes
How to Continually Improve IT Services Using HappySignals
2 minutes
How to get the whole IT department into the ITXM™ bus
Creating the Business Case for EX-Driven Continual Improvement
54 minutes
Discover the four trends driving ITXM™ in 2022
Using ITXM™ for Continual Improvement Success
How to use ITXM™ to Identify improvement areas in IT
Master IT Experience Management (ITXM™)
8 minutes
XLAs: Applying The Art & Science of Experience
60 minutes
The Global IT Experience Benchmark: H2/2021
35 minutes
Employee experience and the role technology can play in supporting a more flexible workforce
47 minutes
Start your journey to become an experience-centric organization
37 minutes
The New Era of Experience
32 minutes
Give hours back to the business - More smiles, less time wasted
16 minutes
Human-Centric IT
Product
XLAs
For CIOs
Cases
ServiceNow
IT Experience
Ask the Experts
Getting started
Your favourites
How to move from control to cooperation with your Service Providers
Traditional SLAs; Should I remove them?
Align IT to achieve outcome metrics
3 minutes
How should IT management teams be using Experience Data?
Setting targets is very important
Experience; the shared goal for IT
Cargotec's Story - Creating an Experience Management Culture
Cargotec's Story - How to implement Experience Management Framework
21 minutes
Wilhelmsen - Enabling your offshore service provider to succeed
50 minutes
Ticket bouncing - The most impactful ITIL metric
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