Learn in 1 minute
Stop the 'Yearly Surveys' if you want to impact your IT Experience
14 minutes
How does HappySignals work?
1 minute
What is the watermelon effect?
Get signals from all IT areas
4 minutes
When to start measuring?
The Practical Guide to Experience Management
18 minutes
Full Product Demo
11 minutes
Why Your XLAs needs Experience Management
Succeeding with Experience Level Agreements, with Dean Underwood
Improving operations and outcomes with experience data, with Matt Hall
Building the Case for Experience Management, with Barclay Rae
How does IT Experience Management drive better decision making?
15 minutes
How to Continually Improve IT Services Using HappySignals
2 minutes
How to get the whole IT department into the ITXM™ bus
Creating the Business Case for EX-Driven Continual Improvement
54 minutes
Discover the four trends driving ITXM™ in 2022
Using ITXM™ for Continual Improvement Success
How to use ITXM™ to Identify improvement areas in IT
Master IT Experience Management (ITXM™)
8 minutes
XLAs: Applying The Art & Science of Experience
60 minutes
The Global IT Experience Benchmark: H2/2021
35 minutes
Human-Centric IT
Product
XLAs
For CIOs
Cases
ServiceNow
IT Experience
Ask the Experts
Getting started
Your favourites
Employee experience and the role technology can play in supporting a more flexible workforce
47 minutes
How to move from control to cooperation with your Service Providers
The New Era of Experience
32 minutes
Traditional SLAs; Should I remove them?
How should IT management teams be using Experience Data?
Setting targets is very important
Experience; the shared goal for IT
Cargotec's Story - Creating an Experience Management Culture
Cargotec's Story - How to implement Experience Management Framework
21 minutes
Ticket bouncing - The most impactful ITIL metric
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