Employee experience and the role technology can play in supporting a more flexible workforce

47 minutes

How to move from control to cooperation with your Service Providers

15 minutes

Steps to creating Human Centric IT, with bioMérieux

16 minutes

The New Era of Experience

32 minutes

How does HappySignals work?

1 minute

Full Product Demo

11 minutes

Traditional SLAs; Should I remove them?

15 minutes

Align IT to achieve outcome metrics

3 minutes

The key struggles companies face when switching to an Experience Management Culture

2 minutes

How should IT management teams be using Experience Data?

15 minutes

Setting targets is very important

2 minutes

Experience; the shared goal for IT

15 minutes

Cargotec's Story - Creating an Experience Management Culture

11 minutes

Cargotec's Story - How to implement Experience Management Framework

21 minutes

Wilhelmsen - Enabling your offshore service provider to succeed

50 minutes

Employee experience and the role technology can play in supporting a more flexible workforce

47 minutes

Ticket bouncing - The most impactful ITIL metric

15 minutes

Don't make this mistake with your new ServiceNow platform!

15 minutes

Employee experience and the role technology can play in supporting a more flexible workforce

47 minutes

Start your journey to become an experience-centric organization

37 minutes

Give hours back to the business - More smiles, less time wasted

16 minutes