Learn in 1 minute
Stop the 'Yearly Surveys' if you want to impact your IT Experience
14 minutes
How does HappySignals work?
1 minute
What is the watermelon effect?
Get signals from all IT areas
4 minutes
When to start measuring?
The Practical Guide to Experience Management
18 minutes
Full Product Demo
11 minutes
Human-Centric IT
Product
XLAs
For CIOs
Cases
ServiceNow
IT Experience
Ask the Experts
Getting started
Your favourites
How to move from control to cooperation with your Service Providers
15 minutes
Steps to creating Human Centric IT, with bioMérieux
16 minutes
Employee Experience for IT
Traditional SLAs; Should I remove them?
Align IT to achieve outcome metrics
3 minutes
The key struggles companies face when switching to an Experience Management Culture
2 minutes
How should IT management teams be using Experience Data?
Setting targets is very important
Experience; the shared goal for IT
Cargotec's Story - How to implement Experience Management Framework
21 minutes
Wilhelmsen - Enabling your offshore service provider to succeed
50 minutes
How HappySignals works and what it delivers
Ticket bouncing - The most impactful ITIL metric
Don't make this mistake with your new ServiceNow platform!
How to Reduce Ticket Reassignments in ServiceNow
Exploring Employee Experience: Retention, Remote Work, and Measuring 'Happiness'
55 minutes
Global IT Experience Benchmark - Key Findings
45 minutes
