04.03.2021 | 9 minute read

MSPs and the Need for Experience Management

If you work for a managed service provider (MSP) you might be looking at the concept of employee experience management ...

Podcasts Employee Experience Experience Management XLA ServiceNow Service Desk Human-centric IT IT Strategy Continual Improvement Happiness Score Report Partners Automation Digital Transformation MSP ITXM Productivity Reassignment Business Case

9 minute read

04.03.2021

If you work for a managed service provider (MSP) you might be looking at the concept of employee experience management ...

With this tool and these discussions, we are on the same side of the table with the customer. Minna Nousiainen, SVP, ...

Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...