Get started with IT Experience Management

Book a free 30 min advisory session with our Experience Advisors

 
 

Start your IT Experience Management journey today

Set time to explore the concepts of IT Experience Management and XLAs in more depth with one of our Experience advisors. We'll help you discover how your organisation could turn focus from SLAs to XLAs and become experience-driven.

 

Agenda:

  • Assessing the current state of your IT initiatives

    • Key challenges faced and what outcomes you’re looking to achieve by implementing IT Experience Management

  •  How to get started with IT Experience Management

    • How and when to start measuring your IT end-user experience?

    • How to set up XLAs?

  • How HappySignals Experience Management Platform enables your ITXM™ journey