12.08.2019
Step by Step Guide to Empowering Employee Experience with Oscar Berg
Swedish Speaker, Facilitator and Author Oscar Berg speaks about his book Digital WorkPlace, a step by step guide on ...
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31.07.2019
Make your Automation Case with Experience Data
Related Posts Reducing IT Support Costs is a Bad IT Strategy How do you make a business case for employee experience ...
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23.07.2019
Why the best time to start measuring is now
Organizations put off measuring experience for any number of reasons, stating for example that the time is not right, ...
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22.07.2019
Empathic Building, The Future of Office Work with Tomi Teikko
Pasi met with Tomi Teikko, Founder and Soul of Tieto Empathic Building. Tomi shares his vision of empathic reality, ...
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10.07.2019
How do you make a business case for employee experience measurement?
Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into work
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08.07.2019
How does Service Management fit into Employee Experience Equation?
Jacob Morgan, author of The Employee Experience Advantage, joins me for a chat about employee experience equation and ...
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08.07.2019
Service Alert: Support portals are wasting employees worktime
During the last 6 months we have collected feedback from over 330.000 employees about their service experience with IT ...
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26.06.2019
Top ITSM Trends to Watch in 2019 by CIOReview.com
Pasi gives his take on a recent CIOReview.com article on Top Service Management Trends to Watch in 2019. Let's give a ...
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18.06.2019
Region Midtjylland, Providing Experience for Hospitals
At this year's Happy User Group (HUG) 2019, Pasi had learned how Jesper Hansen's team in Denmark learns and improves ...
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17.06.2019
At Virgin Trains, Happiness is All That Matters
John Sullivan, CIO and Project Director at Virgin Trains is passionate about happiness.
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