Experience Management for ServiceNow

Use HappySignals with ServiceNow ITSM to manage end-user experiences, drive data-driven IT decision-making, and maximize your ServiceNow investment's value.

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Book Advisory Session

Book an advisory session with our VP of Solution Consulting, JP Lehtonen, to learn how HappySignals integrates with ServiceNow.

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Integrate HappySignals with ServiceNow ITSM

Combine ServiceNow operational data with HappySignals experience data to drive decision-making across all IT. Create an instant feedback loop for IT teams and partners.

 

ServiceNow Store

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Ticket-based IT Experience

Manage experiences with IT Incidents and Requests, and other Enterprise Service Areas that your organization uses ServiceNow for.

Get the Ticket-based IT Experience App for ServiceNow >

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Proactive IT Experience

Manage experiences with seven Proactive IT areas – Enterprise Applications, Laptops and Computers, Remote Work, and more!

Get the Proactive IT Experience App for ServiceNow >

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Service Portal IT Experience

Measure portal experiences while end-users are using it – with in-portal surveys. Improve your Service Portal based on data.

Get the Service Portal IT Experience App for ServiceNow >

Maximize the value of ServiceNow with HappySignals

Use your ITSM tool with HappySignals IT Experience Management Platform to enable data-driven decision-making that improves end-user happiness and productivity.

 
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Create instant feedback loops for Service Desks and IT Teams

Enable Service Desk teams and Service Owners to get real-time feedback from end-users and learn how to improve the service they deliver.

Find out how >

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Improve IT touchpoints in ServiceNow with experience data

No more gut feelings! With real-time data from HappySignals, develop the channels and IT areas that most affect end-user happiness and productivity.

 

Watch a 3-min demo >

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Optimize your use
of ServiceNow automation capabilities

Make data-driven decisions about which processes to automate. Use ServiceNow Flow Designer to automate tasks in response to real-time end-user feedback from HappySignals.

Check out practical examples >

Purpose-built for ServiceNow, certified and ready to go

Our fast and easy installation and integration allow you to see benefits in days, not months. We support you in every step of implementation, so you can focus on improving experiences for end-users.

 

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Built for Enterprises

HappySignals easily integrates with ServiceNow and other trusted ITSM tools.
Get in touch to discuss how you can maximize your ITSM investment with HappySignals.

 

Available Features Service­Now Freshservice Ivanti Neurons BMC Helix Jira Cloud
Ticket-based Surveys • • • • • 
Proactive Surveys •   •    
In-Portal Surveys •        
Surveys via Email • • • • • 
Surveys via Microsoft Teams •        
Surveys via Slack •        
Instant Feedback Loop • • • • •
Agent View • • • •  
Use HappySignals Data in Reporting and Dashboards • • • •  
Connect via API • • • •  
Platform-specific          
Flow Designer •        
Native Configurator • • • •  
Support Notifications •        
Certified App available in App Store •        

 

 

 

Schedule an Advisory Meeting with our Expert

 

Experience Management for ServiceNow

 

Use HappySignals with ServiceNow ITSM to manage end-user experiences, drive data-driven IT decision-making, and maximize the value of your ServiceNow investment.

You'll learn:

  • How our customers have managed to achieve an average response rate of up to 25% by using HappySignals
  • How to combine ServiceNow operational data with HappySignals experience data to drive decision-making across all IT
  • How to maximize the business value of your ServiceNow investment

 

Book an advisory session with our VP of Solution Consulting, Juha-Pekka Lehtonen, to learn more about how HappySignals Experience Management Platform integrates with ServiceNow.