Experience Management for ServiceNow

Use HappySignals with ServiceNow ITSM to manage end-user experiences, drive data-driven decision-making in IT, and maximize the value of your ServiceNow investment.

Integrate HappySignals with ServiceNow ITSM

Combine ServiceNow operational data with HappySignals experience data to drive decision-making across all of IT. Create an instant feedback loop for IT teams and partners.

Ticket-based IT Experience

Manage experiences with IT Incidents and Requests, and other Enterprise Service Areas that your organization uses ServiceNow for.

Get the Ticket-based IT Experience app for ServiceNow >

Proactive IT Experience

Manage experiences with 7 Proactive IT areas – Enterprise Applications, Laptops and Computers, Remote Work and more!

Get the Proactive IT Experience app for ServiceNow >

Service Portal IT Experience

Measure portal experiences while end-users are using it – with in-portal surveys. Improve your Service Portal based on data.

Get the Service Portal IT Experience app for ServiceNow >

Maximize the value of your ServiceNow with HappySignals

Use your ITSM tool with HappySignals IT Experience Management Platform to enable data-driven decision-making that improves end-user happiness and productivity.

Create instant feedback loops for Service Desks and IT Teams

Enable Service Desk teams and Service Owners to get real-time feedback from end-users and learn how to improve the service they deliver.

Find out how >

Improve IT touchpoints in ServiceNow with experience data

No more gut feelings! With real-time data from HappySignals, develop the channels and IT areas that affect end-user happiness and productivity most.

Watch a 3-min demo >

Optimize your use
of ServiceNow automation capabilities

Make data-driven decisions about which processes to automate. Use ServiceNow Flow Designer to automate tasks in response to real-time end-user feedback from HappySignals.

Check out practical examples >

Purpose-built for ServiceNow, certified and ready to go

Our fast and easy installation and integration allows you to see benefits in days, not months. We support you in every step of implementation, so you can focus on improving experiences for end-users.

Built for Enterprises

HappySignals is easily integratable to ServiceNow and other trusted ITSM tools!
Get in touch to discuss how you can maximize your ITSM investment with HappySignals.

Available Features	ServiceNow	Cherwell	Freshservice	Ivanti Neurons for ITSM	BMC Helix ITSM	Other ITSM Tools
Ticket-based Surveys	•	•	•	•	•	•
Proactive Surveys	•
In-Portal Surveys	•
Surveys via Email	•	•	•	•	•	•
Surveys via Microsoft Teams	•
Surveys via Slack	•
Instant Feedback Loop	•	•	•	•
Agent View	•	•	•
Use HappySignals Data in Reporting and Dashboards	•	•	•
Connect via API	•	•	•
Platform-specific
Flow Designer	•
Native Configurator	•	•	•
Support Notifications	•
Certified app available in App Store	•