17.10.2022 | 9 minute read

How to Get a Better Understanding of All End-User IT Touchpoints in ServiceNow

Modern IT service delivery and support capabilities – offered by solutions such as ServiceNow – have widened the ...

Employee Experience Podcasts Experience Management XLA Service Desk ServiceNow Human-centric IT IT Strategy Continual Improvement Happiness Score Report Partners Automation MSP Collaboration Digital Transformation ITXM Productivity Reassignment MSP Managed Service Provider

9 minute read

17.10.2022

Modern IT service delivery and support capabilities – offered by solutions such as ServiceNow – have widened the ...

The IT Service Management (ITSM) and IT support communities are quite rightly increasingly focused on employee or ...

Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...