19.04.2023 | 10 minute read

Lost Time is Lost Money

According to The Global IT Experience Benchmark H2/2022, employees perceived their lost time as 3 hours and 13 minutes ...

ITXM Employee Experience Videos XLA ITSM Trends Continual Improvement Productivity & Lost Time ServiceNow CIO Global IT Experience Report MSP Cost Savings Watermelon Effect Customer Story Service Desk

10 minute read

19.04.2023

According to The Global IT Experience Benchmark H2/2022, employees perceived their lost time as 3 hours and 13 minutes ...

Employee or end-user happiness has a business case. Yes, really. In this blog, I explain why and how IT experience ...

Recording of our presentation at ServiceDesk Forum 2019 at Kista, Sweden.