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12.04.2022 | 10 minute read

How the ITXM™ Framework Integrates with Continual Improvement 

IT service management (ITSM) is about improvement. This improvement can cover IT services, operations, experiences, and ...

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ITXM Framework and Continual Improvement
ITXM Framework and Continual Improvement
10 minute read

12.04.2022

How the ITXM™ Framework Integrates with Continual Improvement 

IT service management (ITSM) is about improvement. This improvement can cover IT services, operations, experiences, and ...

Read more >
Common Continual Improvement Opportunities
13 minute read

06.04.2022

The Common Continual Improvement Opportunities Identified Through Experience Data 

When an organization aims to instill a culture of continual improvement, it’ll usually adopt formal improvement ...

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Continual Improvement Investments
7 minute read

17.03.2022

Focusing Your Continual Improvement Investments Through the Lens of Experience 

We’re all looking for ways to continually improve our business outcomes and results, but there are so many possible ...

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Continual Improvement Explained
12 minute read

02.03.2022

Continual Improvement Explained 

You might not have stopped to think about this before, but IT service management (ITSM) is all about improving, with ...

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Improve Bottom Line
7 minute read

09.02.2022

How Companies Use Experience Data to Improve Their Bottom Line

The concept of experience management might seem “fluffy” to some, especially those schooled in technology. But, as with ...

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24. Campari Goes a Sip Beyond by Transforming their Employee Experience
2 minute read

18.12.2019

Campari 'Goes a Sip Beyond' by Transforming their Employee Experience

Pasi meets Chris Fazey, the Global IT Digital User Experience Manager for Campari. In this episode, Chris explains how ...

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