Focusing Your Continual Improvement Investments Through the Lens of Experience
This blog explains why experience data is essential for successful continual improvement.
How the ITXM™ Framework Integrates with Continual Improvement
IT service management (ITSM) is about improvement. This improvement can cover IT services, operations, experiences, and ...Read more >
How Companies Use Experience Data to Improve Their Bottom Line
The concept of experience management might seem “fluffy” to some, especially those schooled in technology. But, as with ...Read more >