Focusing Your Continual Improvement Investments Through the Lens of Experience
This blog explains why experience data is essential for successful continual improvement.
How Companies Use Experience Data to Improve Their Bottom Line
The concept of experience management might seem “fluffy” to some, especially those schooled in technology. But, as with ...Read more >
How the ITXM™ Framework Integrates with Continual Improvement
IT service management (ITSM) is about improvement. This improvement can cover IT services, operations, experiences, and ...Read more >