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02.03.2020 | 3 minute read

CIO Interview: How to Create End-User Centric Culture?

Employee experience is a big trend in ITSM, and Campari’s CIO is aiming to put this concept at the heart of how his IT ...

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3 minute read

02.03.2020

CIO Interview: How to Create End-User Centric Culture?

Employee experience is a big trend in ITSM, and Campari’s CIO is aiming to put this concept at the heart of how his IT ...

Read more >
4 minute read

17.02.2020

What Impacts Employee Experience in ServiceNow?

Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...

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4 minute read

03.02.2020

Internal Service Desks make Employees 47% More Productive with XLA?

Internal Service Desks make employees 22% happier and 47% more productive compared to Outsourced Service Desks, due to ...

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Kuva1
7 minute read

21.01.2020

Reducing IT Support Costs is a Bad IT Strategy

As an IT service desk manager, you’re probably often caught between a rock and a hard place.

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3 minute read

20.01.2020

Our Customers Increase Productivity 26% by Making People Happier

From our HappinessScore™ Report, which is built from 1 million customer responses, Pasi and Sami go through the ...

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3 minute read

07.01.2020

Impact of ServiceNow's Reassignment Count on Employees Productivity

The Happiness Score™ Report data has been gathered from all HappySignals customers, through end-users rating their ...

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25. ITSM Trends with Stephen Mann (TINY)
3 minute read

30.12.2019

2020 ITSM Trends with Stephen Mann / itsm.tools

In this episode Pasi interviews Stephen Mann, who is the principal and content director at ITSM Tools. ITSM Tools is a ...

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24. Campari Goes a Sip Beyond by Transforming their Employee Experience
2 minute read

18.12.2019

Campari 'Goes a Sip Beyond' by Transforming their Employee Experience

Pasi meets Chris Fazey, the Global IT Digital User Experience Manager for Campari. In this episode, Chris explains how ...

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3 minute read

12.12.2019

Steps to Happiness in Employee Experience

In this episode, Pasi and Sami discuss the HappySignals way to achieving Happiness in Employee Experience. Including ...

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happysignals-founders-sami_kallio-sami_aarnio-pasi_nikkanen
9 minute read

05.12.2019

The Founders’ Story – HappySignals

So, here’s the (short) story of how HappySignals started and how we are where we are. The company started about five ...

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