Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen

In this episode Pasi Nikkanen had an interview with Riikka Salonen, Service Support Lead at Posti, the Finnish Postal Company.

June 3, 2019
In this episode Pasi Nikkanen had an interview with Riikka Salonen, Service Support Lead at Posti, the Finnish Postal Company. It was recorded during Happy User Group in Helsinki on May 23rd. Based on HappySignals' Happiness Score™ they ranked as #1 this year. Listen to how they use Employee Experience with their ServiceNow in their Enterprise Service Management: IT, HR and Finance Services. And how fears of being measured turned into positive Agent motivation.
 
 
 Posti (Finnish Postal Company): https://www.posti.com/en/
 

Related content

Episode 23 - Steps to Happiness Cover
3 minute read

12.12.2019

Steps to Happiness in Employee Experience

In this episode, Pasi and Sami discuss the HappySignals way to achieving Happiness in Employee Experience. Including ...

Read more >
Virgin Trains - John Sullivan - HappySignals
4 minute read

17.06.2019

At Avanti West Coast, IT End-user Happiness is All That Matters

John Sullivan, CIO and Project Director at Avanti West Coast is passionate about happiness.

Read more >