02.05.2019 | 2 minute read
Happiness Score™ is an ITSM Benchmark we gather from our customers' data. It's anonymised and updated daily and the ...
Read more
02.05.2019
Happiness Score™ is an ITSM Benchmark we gather from our customers' data. It's anonymised and updated daily and the ...
Read more >
01.05.2019
In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...
Read more >
29.04.2019
How to use employee experience measurement as motivation for Service Desk teams and agents. How seeing the positive ...
Read more >
25.04.2019
In this episode Pasi & Sami talk about Employee Experience in ITSM and how HappySignals got started. Why is there a ...
Read more >
05.03.2019
Let’s start with costs.
Read more >
04.10.2017
For many years, businesses have agonised over understanding and improving customer satisfaction. From ‘putting ...
Read more >
30.06.2017
We know employee and customer experience is important to you, we hear customers and friends tell us about their huge ...
Read more >