Motivation of Service Desk Agents

29.04.2019

How to use employee experience measurement as motivation for Service Desk teams and agents. How seeing the positive ...

25.04.2019

In this episode Pasi & Sami talk about Employee Experience in ITSM and how HappySignals got started. Why is there a ...

05.03.2019

Let’s start with costs.

04.10.2017

For many years, businesses have agonised over understanding and improving customer satisfaction. From ‘putting ...

30.06.2017

We know employee and customer experience is important to you, we hear customers and friends tell us about their huge ...