ITXM Best Practices

Explore the ITXM Best Practices

Here are some of the most common practices successful enterprises have taken into use when embarking on their IT Experience Management Journey. Most of these have been contributed by our customers and industry thought leaders.

Assign an Experience Officer

Establish an Experience Management Office (XMO)

Objective Setting

Monthly Experience Meetings

Weekly Operational Meetings

Negative Feedback Handling

Recognizing a Job Well Done

You Said, We Did - IT Communications