14.10.2025 | 4 minute read
14.10.2025
08.07.2025
22.01.2025
In my experience, the people who work in IT and IT service management (ITSM) love statistics. These insights help them ...
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04.12.2024
I remember a decade and a half ago when the IT service portal was sold as the cure for all IT support issues. IT ...
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25.07.2024
If you read the annual IT service management (ITSM) trends blogs, you’ll see various trends, such as artificial ...
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24.04.2024
Everyone loves IT service management (ITSM) trend lists. But what’s usually created (in these ITSM trends) lists has ...
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02.04.2024
HappySignals was created with a vision for IT service management (ITSM) to be more human-centric — for IT service ...
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13.03.2024
Have you ever called a customer service department only to be passed from one customer service agent to another while ...
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