Product
Platform
Platform Overview
Platform - Experience Surveys
Platform - Data Collection
Productivity Measurement
Built-in XLA Management
Enterprise Service Management (ESM)
Integrations and Security
Solutions
Moving from SLAs to XLAs
Fix the Watermelon Effect in IT
Assure Quality MSP Outsourcing
Create Common Focus for IT
Eliminate Manual IT Surveys and Reporting
Ensure Continual Improvement makes an impact
Prove Value of Your ServiceNow
See All Solutions
Why HappySignals?
The Watermelon Effect in IT
Human-Centric IT
Services
Our Services
Implementation & Onboarding
Customer Success
Service Partners
Cognizant
Computacenter
CTMS Service Management
Fujitsu
HCLTech
Milestone Technologies
Tech Mahindra
Wipro LiVE Workspace™ ExperienceNXT
-
Partnership Enquiry
Partner Experience Community Hub Login
Customers
Learn
IT Experience Management (ITXM)
ITXM Framework™
ITXM Best Practices Library
ITXM Foundation Training & Certification
Learning Resources
ITXM Summit 2025 - Live in London
Learning Center
About XLAs
Webinars
Blog
The IT Experience Podcast
Guides & Reports
IT Leaders Guide to Employee Productivity
The Practical Guide to XLAs
The Global IT Experience Benchmark Report 2025
How to Incorporate XLAs into Outsourcing Contracts
How Customers and MSPs Benefit from Experience Management
The Definitive Guide on Using IT Profiles
4 Trends Driving IT Experience Management
About
Company
Contact Us
About HappySignals
Founder's Story
Partners
Partnership Enquiry
Media
News and Press Releases
Media Kit
Careers
Life at HappySignals
Open positions
Pricing
05.03.2019 | 8 minute read
5 Tips to an Employee-Driven Way of Working in ITSM
Let’s start with costs.
Read more
ITXM
Employee Experience
Videos
XLA
CIO
ServiceNow
Continual Improvement
Global IT Experience Report
MSP
ITSM Trends
Watermelon Effect
Productivity & Lost Time
Cost Savings
Customer Story
Service Desk
8 minute read
05.03.2019
5 Tips to an Employee-Driven Way of Working in ITSM
Let’s start with costs.
Read more >
Previous posts
