CIOs – Use IT Support Transparency to Drive Better Results

13.08.2020

Employees are potentially unhappy with the quality of IT support, despite the sea of green metrics shown in the monthly ...

22.06.2020

Aiding this panel discussion, we have also taken data from our recently released Q2 2020 Happiness Score™ Report, to ...

06.05.2020

Remote working - the new challenge on how to drive a positive employee experience and increase your employees happiness ...

31.03.2020

Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...

21.01.2020

As an IT service desk manager, you’re probably often caught between a rock and a hard place.

05.12.2019

So, here’s the (short) story of how HappySignals started and how we are where we are. The company started about five ...

10.06.2019

Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...

15.05.2019

In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and ...

05.03.2019

Let’s start with costs.