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07.07.2021 | 9 minute read

How to Automate the Right Processes in ServiceNow

The ServiceNow NOW Platform offers a wealth of opportunities for organizations such as yours to automate traditionally ...

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9 minute read

07.07.2021

How to Automate the Right Processes in ServiceNow

The ServiceNow NOW Platform offers a wealth of opportunities for organizations such as yours to automate traditionally ...

Read more >
12 minute read

18.03.2021

Common XLA Mistakes and How to Avoid Them

So, you’re looking to introduce experience management in your organization – but where do you start? There’s the need ...

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6 minute read

13.08.2020

CIOs – Use IT Support Transparency to Drive Better Results

Employees are potentially unhappy with the quality of IT support, despite the sea of green metrics shown in the monthly ...

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6 minute read

06.05.2020

Create a Remote First Culture for your Enterprise

Remote working - the new challenge on how to drive a positive employee experience and increase your employees happiness ...

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Kuva1
7 minute read

21.01.2020

Reducing IT Support Costs is a Bad IT Strategy

As an IT service desk manager, you’re probably often caught between a rock and a hard place.

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happysignals-founders-sami_kallio-sami_aarnio-pasi_nikkanen
9 minute read

05.12.2019

The Founders’ Story – HappySignals

So, here’s the (short) story of how HappySignals started and how we are where we are. The company started about five ...

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10.-Outsourcing-contracts-with-Happiness---Fujitsu-and-Tieto
3 minute read

10.06.2019

Fujitsu and Tieto, discussion on MSPs and changing world of outsourcing

Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...

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8.-Alan-Norris-from-ServiceNow

15.05.2019

Interview with Alan Norris from ServiceNow

In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and ...

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