31.03.2020 | 6 minute read
How 5,500 End-Users Feel About Remote Work, Latest Survey Results
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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31.03.2020 | 6 minute read
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
Read more
31.03.2020
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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30.03.2020
Experience Level Agreements are an ever growing topic in ITSM. However, the term has never been given a single ...
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19.03.2020
Some people have always worked at the office with a desktop computer and have not given a second thought to remote ...
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16.03.2020
"With this tool and these discussions, we are on the same side of the table with the customer."
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02.03.2020
Employee experience is a big trend in ITSM for 2020, and Campari’s CIO is aiming to put this concept at the heart of ...
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20.02.2020
Why you should really look into Experience Level Agreements (XLAs):
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17.02.2020
Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...
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03.02.2020
Internal Service Desks make employees 22% happier and 47% more productive compared to Outsourced Service Desks, due to ...
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23.01.2020
Has the focus on IT support cost reduction really been the best option for CIOs and their senior management teams?
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22.01.2020
The IT Service Management (ITSM) and IT support communities are quite rightly increasingly focused on employee or ...
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