Don't make this mistake with your (new) ServiceNow platform!
Instead of spending all your time updating versions and enabling features on your Now platform, listen to how your end-users actually feel about IT.
Continuous Experience Management can guide you towards the areas that most need fixing, giving focus to your ServiceNow development efforts.
How to Develop Channels with Experience Data in ServiceNow
How well is your IT self-service portal doing? Or your IT support chat channel? It’s likely that – as with many other ...Read more >