02.09.2019
From IT Cost to Business Value using Employee Experience
Has the focus on IT support cost reduction really been the best option for CIOs and their senior management teams? ...
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21.08.2019
$900B was wasted last year in Digital Transformation
Unfortunately, statistics report that 70% of Digital Transformation projects fail, with $900B being wasted last year. ...
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12.08.2019
17. Step by Step Guide to Empowering Employee Experience with Oscar Berg
Swedish Speaker, Facilitator and Author Oscar Berg speaks about his book Digital WorkPlace, a step by step guide on ...
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31.07.2019
Make your Automation Case with Experience Data
Related Posts Reducing IT Support Costs is a Bad IT Strategy How do you make a business case for employee experience ...
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22.07.2019
15. Empathic Building, The Future of Office Work with Tomi Teikko
Pasi met with Tomi Teikko, Founder and Soul of Tieto Empathic Building. Tomi shares his vision of empathic reality, ...
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10.07.2019
How do you make a business case for employee experience measurement?
Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into work
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08.07.2019
13. How does Service Management fit into Employee Experience Equation?
Jacob Morgan, author of The Employee Experience Advantage, joins me for a chat about employee experience equation and ...
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26.06.2019
12. Top ITSM Trends to Watch in 2019 by CIOReview.com
Pasi gives his take on a recent CIOReview.com article on Top Service Management Trends to Watch in 2019. Let's give a ...
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18.06.2019
11. Region Midtjylland, Providing Experience for Hospitals
At this year's Happy User Group (HUG) 2019, Pasi had learned how Jesper Hansen's team in Denmark learns and improves ...
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10.06.2019
10. Fujitsu and Tieto, discussion on MSPs and changing world of outsourcing
Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...
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