19.04.2023 | 10 minute read

Lost Time is Lost Money

According to The Global IT Experience Benchmark H2/2022, employees perceived their lost time as 3 hours and 13 minutes ...

ITXM Employee Experience Videos XLA CIO ServiceNow Continual Improvement Global IT Experience Report MSP ITSM Trends Watermelon Effect Productivity & Lost Time Cost Savings Customer Story Service Desk

10 minute read

19.04.2023

According to The Global IT Experience Benchmark H2/2022, employees perceived their lost time as 3 hours and 13 minutes ...

One of the key ingredients in improvement—either personal or professional—is honesty. How often have you heard it said ...

The term experience is everywhere we turn. Sometimes its frequent, buzz-word usage borders on the comical: I remember ...