14.11.2024 | 6 minute read
There's an old tale about a donkey placed exactly halfway between two hay bales. Unable to decide how to get to the ...
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14.11.2024
There's an old tale about a donkey placed exactly halfway between two hay bales. Unable to decide how to get to the ...
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10.11.2024
Q: Chris, Campari Group has undergone significant IT transformation in recent years. Can you tell us how a ...
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07.11.2024
It’s hard to attend an IT industry conference or IT service management (ITSM) tool webinar without someone mentioning ...
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05.11.2024
An Interview with Prashant Arora: Driving Transformative IT and Global Business Service Experiences at PepsiCo
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31.10.2024
Generative AI (GenAI) is transforming industries at an unprecedented pace, and IT service management (ITSM) is no ...
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24.10.2024
How does your IT organization assess IT service quality? If it’s like most IT organizations, it likely has service ...
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17.10.2024
In today's customer-centric and agile world, IT Experience Management (ITXM) is crucial for organizations striving to ...
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10.10.2024
Usually, in early childhood, we become aware that our reflections don’t look the same as we do in photographs or ...
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03.10.2024
How long has your organization offered its employees IT support? For as long as you can remember, I’d bet. After all, ...
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26.09.2024
I remember a decade and a half ago when the IT service portal was sold as the cure for all IT support issues. IT ...
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