12.08.2019 | 2 minute read

Step by Step Guide to Empowering Employee Experience with Oscar Berg

Swedish Speaker, Facilitator and Author Oscar Berg speaks about his book Digital WorkPlace, a step by step guide on ...

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17.-Digital-Work-Place-with-Oscar-Berg
17.-Digital-Work-Place-with-Oscar-Berg
2 minute read

12.08.2019

Step by Step Guide to Empowering Employee Experience with Oscar Berg

Swedish Speaker, Facilitator and Author Oscar Berg speaks about his book Digital WorkPlace, a step by step guide on ...

Read more >
16.-Make-your-Automation-Case-with-Experience-Data

31.07.2019

Make your Automation Case with Experience Data

Related Posts Reducing IT Support Costs is a Bad IT Strategy How do you make a business case for employee experience ...

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watermelons-in-a-bowl-happysignals-1
4 minute read

23.07.2019

Why the best time to start measuring is now

Organizations put off measuring experience for any number of reasons, stating for example that the time is not right, ...

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15.-Emphatic-Building-The-Future-of-Offices-with-Tomi-Teikko

22.07.2019

Empathic Building, The Future of Office Work with Tomi Teikko

Pasi met with Tomi Teikko, Founder and Soul of Tieto Empathic Building. Tomi shares his vision of empathic reality, ...

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14.-How-do-you-make-a-business-case-for-employee-experience-measurement-1

10.07.2019

How do you make a business case for employee experience measurement?

Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into work

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13.-How-does-Service-Management-fit-into-Employee-Experience-Equation--Author-Jacob-Morgan
2 minute read

08.07.2019

How does Service Management fit into Employee Experience Equation?

Jacob Morgan, author of The Employee Experience Advantage, joins me for a chat about employee experience equation and ...

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Happiness Score™ - ITSM Benchmark for Channels
4 minute read

08.07.2019

Service Alert: Support portals are wasting employees worktime

During the last 6 months we have collected feedback from over 330.000 employees about their service experience with IT ...

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12. CIOReview - Top Trends 2019

26.06.2019

Top ITSM Trends to Watch in 2019 by CIOReview.com

Pasi gives his take on a recent CIOReview.com article on Top Service Management Trends to Watch in 2019. Let's give a ...

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11-Jesper-Hansen-from-Region-Midtjylland_Providing-Experience-for-Hospitals

18.06.2019

Region Midtjylland, Providing Experience for Hospitals

At this year's Happy User Group (HUG) 2019, Pasi had learned how Jesper Hansen's team in Denmark learns and improves ...

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Virgin Trains - John Sullivan - HappySignals
3 minute read

17.06.2019

At Virgin Trains, Happiness is All That Matters

John Sullivan, CIO and Project Director at Virgin Trains is passionate about happiness. 

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