01.02.2023 | 10 minute read
Your managed service provider (MSP) might be assessing experience level agreements (XLAs) and employee experience ...
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01.02.2023
Your managed service provider (MSP) might be assessing experience level agreements (XLAs) and employee experience ...
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23.06.2022
Employee or end-user happiness has a business case. Yes, really. In this blog, I explain why and how IT experience ...
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27.10.2021
If I were to ask you, “Who owns the employee experience in your organization ?” what would you say. Even if you didn’t ...
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13.07.2021
I am thrilled to be part of a company who abide by their morals and promote internally what they sell to customers. We ...
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31.08.2020
Barclay Rae has been working in the ITSM industry for over 30 years with organisations such as SDI and ITSMF UK, as ...
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16.03.2020
With this tool and these discussions, we are on the same side of the table with the customer. Minna Nousiainen, SVP, ...
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10.06.2019
Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...
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