10.04.2025 | 7 minute read
A company's IT infrastructure forms the backbone of its operations and directly influences employee productivity, ...
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10.04.2025
A company's IT infrastructure forms the backbone of its operations and directly influences employee productivity, ...
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20.03.2025
How often have you heard (or perhaps uttered) the phrase “IT-business alignment”? Notwithstanding the fact that IT is ...
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13.03.2025
As an IT professional working hard to deliver the IT services and support capabilities your organization needs, it’s ...
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20.02.2025
Quick wins have long been a staple in the IT service management (ITSM) space. An organization wants to do something ...
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13.02.2025
You might have seen a presentation or read up on IT experience management (ITXM) (or perhaps have been convinced by a ...
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16.01.2025
In today’s IT landscape, delivering a seamless and satisfying user experience has become as critical as meeting ...
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09.01.2025
In IT, hopefully, it’s not a gross generalization to state that we’re all good at the technology part. Ideally, the ...
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28.11.2024
Some mistakenly believe that organizations have not succeeded in adopting IT service management (ITSM). But that’s not ...
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21.11.2024
As the name suggests, IT experience management (ITXM) is an experience management framework originally used to enhance ...
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14.11.2024
There's an old tale about a donkey placed exactly halfway between two hay bales. Unable to decide how to get to the ...
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