14.10.2025 | 4 minute read
14.10.2025
23.04.2025
If your IT organization has adopted ITIL best practices, it likely has time and financial resources earmarked for ...
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20.03.2025
How often have you heard (or perhaps uttered) the phrase “IT-business alignment”? Notwithstanding the fact that IT is ...
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13.03.2025
As an IT professional working hard to deliver the IT services and support capabilities your organization needs, it’s ...
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06.03.2025
In IT, we often measure success through traditional metrics—service level agreements (SLAs), mean time to resolution ...
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20.02.2025
Quick wins have long been a staple in the IT service management (ITSM) space. An organization wants to do something ...
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13.02.2025
You might have seen a presentation or read up on IT experience management (ITXM) (or perhaps have been convinced by a ...
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06.02.2025
In case you missed it, HappySignals celebrated its tenth birthday last year. It has been a journey we’ve shared with ...
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