31.03.2020 | 6 minute read
How 5,500 End-Users Feel About Remote Work, Latest Survey Results
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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31.03.2020 | 6 minute read
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
Read more
31.03.2020
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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20.02.2020
Why you should really look into Experience Level Agreements (XLAs):
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23.01.2020
Has the focus on IT support cost reduction really been the best option for CIOs and their senior management teams?
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21.01.2020
As an IT service desk manager, you’re probably often caught between a rock and a hard place.
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13.01.2020
What do you think about the value, and appropriateness, of IT service desk service level agreements (SLAs)? Are you ...
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05.12.2019
So, here’s the (short) story of how HappySignals started and how we are where we are. The company started about five ...
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24.10.2019
Have you ever stopped to think whether your continual service improvement (CSI) – or simply continual improvement if ...
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10.06.2019
Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...
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15.05.2019
In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and ...
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07.05.2019
HappySignals and Service Desk Institute (SDI) has agreed on a joint ‘Employee Experience Trial Programme.
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