Sami Kallio recently visited the ITSMf UK event and gave a talk about the 8 Practical Tips for Getting Started with Experience Management.
In his presentation Sami dives into how our experience management tool for enterprise IT is helping customers with their IT Experience journey.
How using the ITXM Framework is the best practice for experience management and how using Benchmark data will help you understand your own service quality, which shows the true value of IT.
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