How can Enterprise IT deliver great end-user experiences in 2022?
This is the question that the Global IT Experience Benchmark H2/2021 Report seeks to answer.
The latest edition of our biannual report focuses on what the data means for IT professionals who want to deliver great end-user experiences in 2022. Discover in the report:
- Granular insights into the highs and lows of IT’s performance from the end-user perspective
- Recommendations on how to make data-driven improvements to employee happiness and productivity with Ticket-based and Proactive IT
- Fascinating country-, industry-, and support profile-specific differences in end-user expectations of IT, to help you understand your data in the context
- ...and so much more!
Our analysis is fuelled by data from 748,878 end-user responses in 130 different countries, gathered through the HappySignals IT Experience Management Platform from July - December 2021.