How should IT management teams be using Experience Data?

EP 17 - How to create Next Gen IT Management-02
In this fully packed episode, Pasi and Sami start the conversation on how IT management teams should be using Experience Data. There are three key topics your management team should focus experience data on:
  1. Decision Making
  2. Cooperation with Business
  3. Leading IT Delivery
Drawing from interviews with various globally recognised companies, such as Refinitiv and Ahlstrom-Munksjö, Pasi and Sami also discuss Human Centric IT, Why humans are the best sensors and the IT Experience Management Framework.

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