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5 minute read

28.02.2023

The Latest HappySignals Experience Data Offers Valuable Insights for IT Service Providers

Helsinki March 1st, 2023 – HappySignals, the leader in human-centric experience management for IT and creator of the IT ...

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The Importance of IT Support to Perceptions of IT’s Value

23.02.2023

ITSM.tools: The Importance of IT Support to Perceptions of IT’s Value

This article dives into the data from the latest HappySignals Global IT Experience Report, based on 1,642, 555 end-user ...

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80% lost time

31.10.2022

SITS Insight: 80% of the Employee Lost Productivity Caused by IT Support Comes from Just 12.6% of Tickets

The latest insights from our Global IT Experience Benchmark data shows that 68.6% of tickets account for just 6% of ...

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25.02.2022

The Digital Experience Report: Mobile Least-Liked Touchpoint in HappySignals’ Latest Global IT Experience Benchmark Report

IT Experience Management platform, HappySignals, has released its latest Global IT Experience Benchmark Report. The ...

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9 minute read

24.02.2022

New Experience Data from HappySignals Offers Valuable Insights into IT Performance

Helsinki February 24th 2022 – HappySignals, the leader in human-centric experience management for IT and creator of the ...

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01.07.2021

ITSM.tools: So, How’s Remote Working Doing in Your Organization?

Since the pandemic started, how well have remote workers been supported by IT and how does the status quo need to ...

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