Watch demo Book a Demo


News and Press Releases


 

Status Go Podcast

13.05.2022

Status Go: Happiness is...End User Experience

In this podcast Sami Kallio talks with Status Go about Experience Level Agreements (XLAs) vs. the more traditional SLA ...

Read more >
How do you help people Shift-Left to self-service?

15.03.2022

HDI: How do you help people Shift-Left to self-service?

IT self service holds a lot of promise, but only if it meets the needs of your end user. Here we share some tips for ...

Read more >

23.09.2021

CEOWorld: The Importance of XLAs and Experience Management to CEOs

Right now, like every other CEO, you likely need your IT capabilities and the business outcomes they deliver to be ...

Read more >

24.08.2021

HDI: Why Service Desk Managers and Their IT Service Desks Need XLAs

Metrics are not enough for understanding whether or not your IT service is meeting the needs of your client or ...

Read more >

28.07.2021

HDI: Why XLAs Might be Better Than Traditional Metrics for Measuring IT Business Alignment

Too often, we are measuring metrics that matter to IT service and support, but not to the business’s bottom line. This ...

Read more >

22.06.2021

SDI: Why Your Digital Transformation Needs XLAs

To succeed with digital transformation, your IT department not only needs to add new or improved technological ...

Read more >