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News and Press Releases


 

HappySignals Launches Embedded AI Advisor
4 minute read

05.05.2026

HappySignals Marks Shift to IT Experience Intelligence with Launch of New AI Advisor

HappySignals, a pioneer in human-centric IT experience management, today announced the launch of Ask, a conversational ...

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3 minute read

22.04.2024

HappySignals raises €12M to transform IT decision-making with human-centric data and AI

HappySignals, the Human-Centric IT Experience Management company, secures a €12M round led by Mandatum Asset Management ...

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CIO Influence

09.03.2023

CIO Influence: The Latest HappySignals Experience Data Offers Valuable Insights for IT Service Providers

This article looks at the latest Global IT Experience Benchmark Report and highlights some of the key experience ...

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Neglect Experience Management

13.12.2022

CEOWorld: What Happens If You Neglect Experience Management?

This article looks at how neglecting experience management adversely impacts business operations and outcomes (as well ...

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80% lost time

31.10.2022

SITS Insight: 80% of the Employee Lost Productivity Caused by IT Support Comes from Just 12.6% of Tickets

The latest insights from our Global IT Experience Benchmark data shows that 68.6% of tickets account for just 6% of ...

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IT Strategy

30.06.2022

ITSM.tools: IT Strategy Needs to Focus More on Employee Productivity

This article provides four tips for driving productivity and improving decisions with employee data.

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How IT Experience Data Drives Improvement

08.06.2022

CEOWorld: How IT Experience Data Drives Improvement

Struggling to demonstrate IT's value to the business? This article explains how using experience data helps to drive ...

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Status Go Podcast

13.05.2022

Status Go: Happiness is...End User Experience

In this podcast Sami Kallio talks with Status Go about Experience Level Agreements (XLAs) vs. the more traditional SLA ...

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The Value of Employee Experience

03.05.2022

SITS Insight: The Value of Experience Data to Continual Improvement

This blog explains how experience data is useful when measuring outcomes (or value) and recognising the issues ...

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