ITSM.tools: IT Strategy Needs to Focus More on Employee Productivity
This article featured as a guest post on the ITSM.tools website.
ITSM.tools: Why Continual Improvement Needs Experience Data
This article explains how experience data can be employed not only to measure outcomes and value, but also to highlight ...Read more >
ITSM.tools: How to Engender an Experience Management Culture in Your IT Organization
This article explains why a culture change is needed to be successful with employee experience improvement and how to ...Read more >