SITS Insight: The Value of Experience Data to Continual Improvement

This article featured as a guest post on the SITS Insight website.

SITS Insight
May 3, 2022

This blog explains how experience data is useful when measuring outcomes (or value) and recognising the issues end-users face and helping to identify the required solutions.

Visit the SITS Insight website to read the full article:

https://www.servicedeskshow.com/blog-spot/the-value-of-experience-data-to-continual-improvement/

Related content

The Importance of IT Support to Perceptions of IT’s Value

23.02.2023

ITSM.tools: The Importance of IT Support to Perceptions of IT’s Value

This article dives into the data from the latest HappySignals Global IT Experience Report, based on 1,642, 555 end-user ...

Read more >

30.12.2021

ITSM.tools: How to Engender an Experience Management Culture in Your IT Organization

This article explains why a culture change is needed to be successful with employee experience improvement and how to ...

Read more >

Leave a comment