How can different roles benefit from XLA - Part 4 of 5

IT Directors and IT Management team

XLA benefits for CIOs and IT Management

Experience Level Agreements help CIO's and IT Management prove the value they are providing to the business.

In the SLA world:
IT is a cost burden, we should reduce the costs of IT.

In the XLA world:
We are able to show how IT positively impacts our end-users' happiness and productivity, and creates business value too.