How can different roles benefit from XLA - Part 4 of 5

IT Directors and IT Management team

XLA benefits for CIOs and IT Management

Experience Level Agreements help CIO's and IT management prove the value they are providing to the business.

In the SLA world:
IT is a cost burden, we should reduce the costs of IT

In the XLA world:
We are able to show how IT positively impacts our end-users productivity and the business value we create.