Reducing IT Support Costs is a Bad IT Strategy
In this article we look into the reasons why reducing IT support costs impacts IT strategy and what you can do about it.
Service Alert: Support portals are wasting employees worktime
During the last 6 months we have collected feedback from over 330.000 employees about their service experience with IT ...Read more >
How do you make a business case for employee experience measurement?
Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into workRead more >