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All our customer experience data is collected to create the Happiness Score™. This data is collected from the following categories:
- Overall - Happiness and Productivity
- Factors - Why?
- Countries - Cultural Differences
- Contact Channels - Tool Development
- IT Support Behavioural Profiles
In the report we summarise your current situation as well as other HappySignals customers, and give insight into the reasons behind your Happiness Score™.
If you need to improve your own or your customers happiness and productivity, or you're a consultant speaking in events, please subscribe and we'll send you the latest report, right away.