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News and Press Releases


 

28.07.2021

HDI: Why XLAs Might be Better Than Traditional Metrics for Measuring IT Business Alignment

Too often, we are measuring metrics that matter to IT service and support, but not to the business’s bottom line. This ...

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22.06.2021

SDI: Why Your Digital Transformation Needs XLAs

To succeed with digital transformation, your IT department not only needs to add new or improved technological ...

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6 minute read

30.03.2021

HappySignals welcomes former ServiceNow SVP Jimmy Fitzgerald as a Board Member and Investor

Jimmy Fitzgerald, former Senior Vice President of Customer Outcomes at ServiceNow, has joined HappySignals as Board ...

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3 minute read

25.03.2019

HappySignals raised 1 million in Growth Funding from Vendep Capital

HappySignals’ pioneering service experience measurement has helped customers identify areas where employees are losing ...

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