Learn how to create human-centric IT – helping to prove the value of your ServiceNow platform and IT services.
HappySignals customer Ahlstrom-Munksjö has enjoyed significant improvements and results from its focus on improving employee experience – with a 112% increase in end-user happiness and a 68% decrease in lost time.
In this webinar, you will learn the following:
- How using ServiceNow for workflows and HappySignals for people analytics leads to better end-user experiences and productivity (with practical examples)
- How to bring XLA thinking and an Experience Management framework to your existing ServiceNow implementation
- Why cultural changes are crucial in transforming IT into human-centered service experiences, featuring a Case Study from Ahlstrom-Munksjö
- Host: Pasi Nikkanen, Chief Growth Officer, HappySignals
- Dr. Ozan Acar, Head of IT Delivery and Partner Management, Ahlstrom-Munksjö
- Johanna Länsisaari, Solution Consultant, ServiceNow